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CONTACT US
Customer Care Hours
We are delighted to help you in any possible way. Our representatives are ready to assist you Monday through Friday, between the hours of 8:30 a.m. and 7 p.m., Eastern Time. Please note that voicemails and e-mails received outside these hours will be answered the following business day in the order in which they were received.
Contact Information
PAYMENT OPTIONS
We accept American Express, Discover, MasterCard, and Visa. We will accept checks and money orders only if drawn in U.S. funds. A $35 charge will be assessed on checks returned because of insufficient funds. We are unable to accept electronic checks at this time.
You can safely enter your entire credit card number via our secure server, which encrypts all submitted information. Alternatively, if you are not comfortable entering credit card information over the internet, please feel free to use our fax order form or call us. A link to the fax order form can be found in the payment section of our checkout page. Orders will only be billed after they have been shipped. This includes backordered items.
Purchase Orders
Please contact Customer Care to make purchase order arrangements.
SALES TAX AND CUSTOMS INFORMATION
Sales Tax
We will not collect sales tax unless the order is placed to ship to a Pennsylvania address. The customer is responsible for all taxes and assessments for orders shipping to any other state or locality.
If your organization holds a valid sales tax exemption permit for Pennsylvania, please contact Customer Care for assistance.
Customs and Import Duties
You understand and agree that non-US orders for physical products may be subject to import duties and taxes for any orders placed through PimsleurApproach.com. You are responsible for any additional customs clearance fees and taxes. Refusal to pay these fees will result in the carrier abandoning the package and you will be responsible for the cost of the merchandise. We will indicate the contents of the package as Educational Material and will state the full cost of the invoice on the shipping documents. PimsleurApproach.com has no control over these additional charges and cannot predict what they may be. You should contact your local customs office for additional information. The recipient's name is indicated as the importer of record for any pertinent shipping documents. The importer of record is responsible for the shipment and must comply with all regulations and laws for the country in which you are receiving the goods. If your order is seized in customs due to violation of any laws we will not refund the cost of your order or shipping charges.
COUPON POLICY
There is a limit of one coupon per order per household. Unless otherwise stated, all outstanding coupons, promotions, sales discounts and special offers cannot be combined and must be redeemed by the expiration date assigned to the code.
SHIPPING INFORMATION
Please note that we do not ship on weekends or holidays and only offer weekday delivery.
Our preferred carrier for all shipments is the U.S. Postal Service. For expedited service, such as Next Day or Second Day service, we use FedEx. Unless indicated otherwise, a shipping and handling fee is applied to all orders. The shipping and handling cost is a non-negotiable flat rate fee that covers the cost of postage as well as handling and packaging costs. If a delivery is refused by the customer without authorization from Internet Order LLC, a fee for return shipment and/or a restocking fee may be applied to any subsequent request for a refund. Whenever possible, if you have opted to provide us with your e-mail address, we will send you a confirmation e-mail with a tracking number, if available, once your order is mailed from our warehouse.
Availability
Usually ships next business day
Your order will usually ship the next business day if it is placed by midnight Eastern Time.
Item is on order
This product is not currently in stock at any of our warehouse locations. We have ordered the product from our supplier and expect to be able to ship your product soon. We will ship your item as soon as possible, and update you on the status of your order via e-mail.
Item is on backorder
This product is not currently in stock at any of our warehouse locations. We have ordered the product from our supplier, but have not received a date yet as to when we will receive this product. We will update you on the status of your order via e-mail. You will not be billed until your order ships. Please note: If you wish to cancel a backordered item, you must do by calling us. Orders cannot be cancelled via e-mail.
Shipping Times
All delivery times are in addition to the availability of the order, except for telephone orders. Telephone orders for expedited shipping that are placed by 3 PM Eastern Time will be processed the same day.
Standard Delivery - Up to 2 weeks.
Rush delivery - 5 to 7 business days.
FedEx 2-Day Air - 2 business days for delivery to a business; 3 business days for residential delivery. Alaska and Hawaii will take up to 3 business days. (These delivery times are specified by FedEx.)
FedEx Next Day Air - Will be delivered by the close of business on the next business day after the order has been received into our system. In most cases, orders placed on Friday after 3 p.m. Eastern Time will be delivered the following Tuesday.
When will your order arrive?
To calculate when you will receive an item, you need to consider the availability of the items you are ordering as well as the shipping option you select. Here's the equation we use:
Item Availability +
Shipping Time = Total Delivery Time
For example, if an item is available to ship on the next business day and the shipping time will be 5-7 business days, your total delivery time will be 1 day (availability) + 5 to 7 days (shipping time). So you can expect to receive this item at your front door in about 6 to 8 days after you have placed your order.
Products With Different Availability In The Same Order
Orders are shipped together. You should use the longest availability time in calculating the arrival time of your order.
MONEY BACK GUARANTEE POLICY
Your use of the Internetorderllc.com and PimsleurApproach.com Websites constitute your agreement with the Money Back Guarantee policy (“Money Back Guarantee Policy”) set forth herein as well as all Acceptable Use Policies (“AUP”), which are also deemed to include any other terms and conditions stated herein, Internet Order LLC’s Privacy Policy, other stated policies and any applicable laws. This Money Back Guarantee Policy is subject to change without prior notice. If you do not agree with these AUPs, please do not use or access the Website.
If, after using the product pursuant to the instructions set forth audibly within the product as well as set forth in the written materials accompanying the product, you are not satisfied, you may return the product within thirty (30) days of receipt of the product as described and detailed in the Cancellation Policy.
It is important to note the following:
First, the product must not be damaged and be in good condition.
Second, you must attest to the fact that you have not copied and/or downloaded the product. Any copies or downloads, to devices including but not limited to mp3 or similar type devices, must be erased.
Third, this Money Back Guarantee covers the actual cost of the product. You are responsible for the costs of return shipping.
CANCELLATION & RETURN POLICY
Your use of the Internetorderllc.com and PimsleurApproach.com Websites constitute your agreement with the cancellation policy (“Cancellation Policy”) set forth herein as well as within the fulfillment materials in each product shipment, and Acceptable Use Policies (“AUP”), which are also deemed to include any other terms and conditions stated herein, Internet Order LLC’s Privacy Policy, email Policy, other stated policies and any applicable laws. This Cancellation Policy is subject to change without prior notice. If you do not agree with these AUPs, please do not use or access the Website.
You may cancel a shipment by speaking with a Customer Service Representative (“CSR”), anytime before it ships, at 866-204-7139. Please note that a shipment usually ships within 24 hours to 48 hours after placement of an order.
You may return a product within thirty (30) days of receiving the product, on condition that you follow the proper steps set forth below.
PLEASE FOLLOW THESE STEPS TO RETURN YOUR ORDER:
If you decide to cancel a trial offer, you must follow the following steps in sequential order:
First, you must contact our customer care center to obtain a Return Merchandise Authorization Number (“RMA”) and arrange a return. Our customer care center can be contacted via: email at CustomerCare@PimsleurApproach.com, or by telephone at 866-204-7139.
Second, you must clearly and legibly print the following shipping address on the outside of the shipping box containing the product you are returning:
Internet Order LLC
4412 Ludlow Street
Philadelphia, PA 19104
Attention: Customer Care Center
RMA No. ___________________
Third, you must clearly and legibly print your RMA on the outside of the shipping box, below the address, as indicated above.
Fourth, you must ship the package within ten (10) days of receiving the RMA.
Timeliness and Shipping Method
Be sure to ship the package in a timely fashion. Your RMA will expire ten (10) days after it is provided to you. After the ten (10) day period, your package may be refused by our warehouse and installment payments may resume.
We suggest that you use a reputable shipper who can supply a tracking number. Otherwise, you may be liable for the entire cost of the course if it is lost in transit.
IMPORTANT NOTICE AS TO REFUNDS
Unless you specifically request otherwise, all refunds will be credited to the same credit card or bankcard used to initially charge the product. Please be aware that it may take up to thirty (30) days for a refund to post to your account.
If you receive another charge, or if your refund is not credited to your account within thirty (30) days for any reason, please contact our returns department directly at 877-790-7602. This will allow us to provide you with proper and expedient service.
Exchanges are Fair and Simple
If you receive a defective product, we will gladly exchange it within 30 days after shipment of your order. However, you will need to first obtain an RMA number by calling us. Your replacement will be shipped to you once you call us and obtain an RMA number. You will not have to wait until we receive your defective product. We reserve the right to bill you for the reshipment if your order is not received within 10 days of issuing an RMA number.
Restocking Fees
Per our cancellation and return policy, items returned without an RMA, or more than ten (10) days after the RMA was issued, may be refused by our warehouse. In certain circumstances, our warehouse may elect to accept the return past the ten (10) day period for a 25% restocking fee. Orders that are returned after the 30-day trial period is over will be subject to a 25% restocking fee. Returns that are not in re-saleable condition will be refused.
SECURE ON-LINE PAYMENTS
100% Safe Shopping Guarantee
Our 100% Safe Shopping Guarantee protects you while you shop at PimsleurApproach.com, so that you NEVER have to worry about credit card safety. Period.
We Protect Our Customer Information
Unless you choose to use our standard server checkout option, all of the information you enter to place an order will be stored using a secure server. We use state-of-the-art 128-bit SSL encryption verified, issued, and certified by GeoTrust. The secure server software (SSL) encrypts all information you enter before it is sent to us. You can always be aware of a secure page by spotting the lock in the bottom status bar of your browser. Furthermore, all of the customer data we collect is protected against unauthorized access, both at our offices and at our hosting facility.
Guarantee Details
Under the Fair Credit Billing Act, your bank cannot hold you liable for ANY fraudulent charges. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
GENERAL TERMS AND CONDITIONS
Important Notice
Your use of the Internetorderllc.com and PimsleurApproach.com Websites constitute your agreement with the general terms and conditions outlined below (“General Terms and Conditions”), which are also deemed to include any other terms and conditions stated herein, Internet Order LLC’s Privacy Policy and any applicable laws. These General Terms and Conditions are subject to change without prior notice. If you do not agree with these General Terms and Conditions, please do not use or access the Website.
Copyright and Trademark
All contents are protected by U.S. and international copyright and other intellectual property laws. Copyright © 2009 Internet Order LLC. All rights reserved. All software and other technology components of this Website are protected by U.S. and international copyright. All rights reserved. Internet Order LLC, Stroll, Pimsleur Approach and their associated logos have been registered (or are included in pending registration applications) by Internet Order LLC and/or Simon & Schuster (and used by permission herein) for trademark and/or service mark protection. All rights are reserved with regard to those marks and any other Internet Order LLC, Stroll and/or Simon & Schuster trademarks or service marks, registered or unregistered, appearing herein. This site may also contain trade names, trademarks and service marks of other companies that are the property of their respective owners.
Site Use
This site and its contents are provided solely for personal, noncommercial use, including the online purchase of the merchandise depicted, and for no other purpose. Any downloading or copying of the materials herein is permitted for such personal, noncommercial use only. You agree not to reproduce, retransmit, photocopy, distribute, disseminate, sell, publish, broadcast or circulate the information received through the Websites to anyone without the express prior written consent of Internet Order LLC. No right, title or interest in any such materials is transferred to you upon such copying or downloading, and such materials may not be transferred, linked, reproduced, retransmitted or otherwise distributed or displayed, in whole or in part. You agree to indemnify and hold harmless Internet Order LLC, Simon & Schuster, and their respective affiliates, officers, directors, employees, agents, distributors, vendors and other representatives from and against any and all third party claims, demands, liabilities, costs or expenses (including reasonable attorneys’ fees) resulting from your breach of any of the General Terms and Conditions.
Information and Product Display
We make every effort to provide the most recent, accurate and reliable information and images on the Websites. However, there may be times when information displayed on the Websites may contain incomplete data, typographical errors, inaccuracies or outdated information (for example, when an item featured on the Website is no longer available). This includes our attempt to accurately depict the products offered on this site. Internet Order LLC makes no warranties as to the accuracy, completeness or timeliness of the information accessible via this website. Any errors are unintentional, and we apologize if erroneous information is reflected in product pricing or availability, or if such erroneous information affects your individual order in any way. Internet Order LLC reserves the right to correct errors and update product and other information at any time. Of course, we will make every effort to provide you with current prices at the time you place your order.
Pricing
We make every attempt to avoid errors in pricing and product information. If a mistake does occur, we reserve the right to correct it and, in our sole discretion, to refuse or cancel any order placed for that item at the incorrect price. All prices listed on this site are in U.S. dollars.
Testimonials and reviews
All of our testimonials and reviews are true, reflect the opinions and experiences of real users of PimsleurApproach.com's products, and are submitted voluntarily by customers. If you would like to submit a testimonial or review to PimsleurApproach.com, you agree that it becomes the exclusive property of Internet Order LLC, which includes the right to reproduce, edit, and/or publish the testimonial or review which may include your name or initials and city/state/country of residence. Some customers who have submitted reviews or testimonials in the past may have received free or discounted products or services as a thank you in appreciation for the time they invested in writing or recording their testimonials or reviews. Internet Order LLC is under no obligation to do so.
Links to Other Sites
Internet Order LLC makes no representations or warranties about any other Website you may access through the Websites. If there is a link to another Website, such link does not constitute an endorsement of that site or the products or services contained therein and is provided solely as a convenience to you.
Technology Issues
We make every commercially reasonable effort to secure our site from interruptions, errors, defects, viruses, and other harmful elements, however, we cannot warrant that the Websites will operate uninterrupted, error-free or without defects, or that the Websites or their servers will be free of viruses or other harmful elements. As a visitor to the Websites, your access is undertaken at your own risk. As such, we are not liable for any damages related to your accessing or inability to access the Websites, even if Internet Order LLC knew or should have known of the potential for such damages.
Disclaimer
UNLESS SPECIFICALLY NOTED, THIS SITE, ITS CONTENT OR THE INFORMATION AVAILABLE ON OR THROUGH IT IS PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. You acknowledge that you use this site at your own risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this site, and that Internet Order LLC, Simon & Schuster, and their respective affiliates and third party service providers shall not be liable for any damages of any kind, including but not limited to, special, indirect or consequential damages related to your use of this site.
Please note that the above disclaimer does not apply to products you may purchase through this site. Warranties and return rights concerning such products are governed by terms and conditions provided elsewhere in this site.
Choice of Law and Forum
If any disputes arise between us regarding your use of this Web site, such disputes shall be resolved according to the laws of the State of Pennsylvania, without regard to the principles thereof regarding conflicts of law. Internet Order LLC, and you hereby submit to the exclusive jurisdiction of any federal or state court sitting in Philadelphia County, Pennsylvania with respect to all such disputes, and hereby waive the defense of forum non-conveniens. All service of process in any such proceeding may be affected by mailing a copy thereof to a party’s address. YOU AND INTERNET ORDER LLC HEREBY WAIVE THEIR RIGHT TO A JURY TRIAL IN ANY SUCH PROCEEDINGS.
User Communications
Any message you send to us via e-mail, postcard, letter, voice mail or other transmission relating to your use of this site, other than an actual order for merchandise, shall be and remain Internet Order LLC's property, and Internet Order LLC shall not be limited in any way in its use, whether promotional, commercial or otherwise. However, we will not use your full name in any such promotional use without your permission. You agree that no such messages will violate the rights of any third party or contain any libelous or otherwise unlawful materials. We save certain messages and e-mails on file for promotional and marketing purposes, but we are not required to, and do not, retain every such message.
Site Operator
Internet Order LLC, 1600 JFK Boulevard, 3rd Floor, Philadelphia, PA 19103 in conjunction with its third party service providers, operates this Web site.
Terms and Conditions of Sale
Receipt of an electronic or any other form of order confirmation does not signify order acceptance, nor does it constitute confirmation of our offer to sell. PimsleurApproach.com and Internet Order, LLC reserve the right to accept or decline your order for any reason.
All orders placed will be subject to screening by our credit and fraud avoidance department. We reserve the right to require additional information or verifications before accepting any order.
If any of the personal information necessary to fill your order changes after your order is placed with us (i.e, billing address, shipping address, or phone numbers), you are obligated to contact us with these changes. We reserve the right to assess a return shipment fee on any orders returned to us because you provided incorrect information. It is your responsibility to retain all records of your purchase in the event that it may be needed in the future.
If we are unable to bill you for your order after you received shipment and you do not contact us, your account may be sent to a collection agency. You are responsible for any and all collection fees associated with your account, in addition to accrued interest at the maximum allowable rate permitted by law. If your account has been sent to collections, please contact Billing@PimsleurApproach.com to make payment arrangements.
We are not responsible for any overdraft fees or other bank charges you may incur as a result of your purchase.
Competitor Notice
Companies that reproduce, publish, distribute, market, or sell language learning courses are expressly prohibited from using, receiving information from, or ordering from the PimsleurApproach.com web site.
PRIVACY POLICY
Privacy Practices for Our Website
Internetorderllc.com and PimsleurApproach.com (the "Websites") are Internet properties of Internet Order LLC ("us" or "we"). Your privacy is important to us. This privacy policy is designed to inform you of what information Internet Order LLC collects, why we collect such information and how we use the information we collect (this "Privacy Policy). If you have any questions about this Privacy Policy, please feel free to contact us at CustomerCare@PimsleurApproach.com. You agree to this Privacy Policy, in its entirety, when you access or use the Websites or otherwise make a purchase of any Internet Order LLC product (a “Product”). If you do not agree with the terms and conditions of our Privacy Policy, please do not use or access the Website. Additional information about consumer use of the Internet is available via the Federal Trade Commission and at its website, www.ftc.gov.
Personally Identifiable Information
In general, you can browse our Web Site without telling us who you are or revealing any Personally Identifiable Information (“PII”) about yourself. We collect PII from this Website when you purchase a Product or otherwise choose to provide PII to us. PII is any information that can be used to identify or locate a particular person or entity. This includes, but is not limited to: full name, home, billing and physical address, telephone number, mobile number, email address or other contact information, credit card number and expiration date. When you submit your PII to us, you are giving us your consent to the collection, use and disclosure of your PII as set forth in this Privacy Policy. For example, you may choose to send us PII about yourself in an email or by completing an online form on our Website. Once collected, we will store your PII for a reasonable period of time for record keeping purposes. The information that we store is sometimes deleted as space requires or in the normal course of business. Please note that when sensitive personal information (for example, credit card information) is transferred over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology.
Information Sharing
Internet Order LLC will not sell, share, trade or rent your PII to or with others, unless you have granted us permission to do so. Your PII is not shared with any third parties, except: (a) where necessary to conduct business, such as shipping Products or invoicing, or making payments to, or collecting money from, a consumer who purchases a Product or service from Internet Order LLC (a “Client”); (b) in the case of Client’s breach of any agreement between Client and Internet Order LLC; (c) where required by law, or requested by a court or governmental authority; (d) in the event of Internet Order LLC bankruptcy, or if Internet Order LLC is sold or acquired; or (e) where Internet Order, LLC determines, in its sole discretion, that such disclosure is necessary to protect the rights of Internet Order LLC and/or a third party, or necessary to protect Internet Order LLC from liability of any kind. We may collect and possibly share PII and any other information available to us in order to investigate, prevent or take action regarding illegal or unlawful activities, suspected fraud, situations involving potential threats to the physical safety of any person or as otherwise required by law. We may also exchange PII and any other information with other companies and organizations for credit fraud protection and risk reduction.
These third parties only receive PII if such information is needed to perform their function(s), and they are not authorized to use any PII for any other purpose other than the purpose set forth by Internet Order LLC. We only provide third parties with the minimum amount of PII necessary to complete the requested service, product or transaction.
Providing Information
If you provide Internet Order LLC with PII, this information may be used to communicate to you information regarding Internet Order LLC and its Products and services. For example, we may communicate to you information regarding promotions, surveys, contests, sweepstakes or Product or service updates. Your PII may also be used to improve and customize our Website's content, layout, product offerings and services, and to better understand our users’ demographics, interests, behavior and responses to marketing initiatives. In addition to the uses set forth above, if you contact us (and provide PII) or submit a request or inquiry through our Website (and provide PII), we will use your information to respond to your inquiry or request and to provide you with any other additional information that we believe may be helpful or interesting to you.
If you place an order with Internet Order LLC, in addition to the uses set forth above, we will use your PII to confirm your order, prevent and detect fraud or abuse, respond to your requests or inquiries, provide you with other administrative information regarding your order, review for errors omissions and accuracy, and provide you with any other information we deem helpful or interesting to you.
If you do not want to receive communications from Internet Order LLC, you may elect to opt-out of receiving such communications. Please see the "Choice/Opt-Out" section below for more information.
Non-Personally Identifiable Information
We collect Non-Personally Identifiable Information ("Non-PII") from Website visitors. Non-PII is information that cannot by itself be used to identify a particular person or entity, and may include the following as to you: IP host address, pages viewed, browser type, Internet browsing and usage habits, Internet Service Provider, domain name, time/date of visit to our Website, referring URL and computer operating system.
Internet Protocol (“IP”) Address
When you visit our Website, Internet Order LLC collects your IP address in combination with your PII which it uses for the purpose of, among other things, helping to diagnose problems with its server, administer and tune the operation of its Website, analyze trends, track traffic patterns, gather demographic information for aggregate use, track the date and duration of each session within our Website, as well as for credit fraud protection and risk reduction.
Cookies and Web Beacons
We use "cookies" and web beacons to help us manage our Website. Cookies are small text files that contain a string of alphanumeric characters. Web beacons (also known as "1X1 pixels" or "clear GIFs") are small strings of code that provide a method for delivering a graphic image on a web page or in an email message for the purpose of transferring data. Web users have the option of blocking the use of cookies by changing a setting in their browser. Web users can check their browser supplier's website for details on how to do this. Declining the use of cookies may render inoperable certain features of the Website. Where authorized by us, third parties may use cookies, Internet Order LLC's web log files, web beacons and other monitoring technologies to compile aggregate statistics on Internet Order LLC's behalf. The non-personal information that we collect is used to understand better and improve the usability, performance and effectiveness of our Website and marketing programs. We may share or transfer Non-PII with or to our affiliates, licensees and partners. We use cookies on certain pages of our Website in order, among other things, to analyze our web page flow, measure promotional effectiveness, deliver to you a more customized shopping experience, track visits from our affiliates and partners and allow the use of our shopping cart. Internet Order LLC does not use cookies to store or collect any PII. Internet Order LLC web pages may also contain electronic images know as Web beacons. These Web beacons allow Internet Order LLC to count users who have visited certain Web pages or to deliver co-branded services. Additionally, Internet Order LLC may use third-party advertising or content delivery companies to serve ads or images on our Website or on other websites on the World Wide Web. These companies may use web beacons to place a cookie on your computer. Doing this allows the third party to recognize your computer each time you visit certain pages or emails and to compile anonymous information. Information collected through these third party advertising companies is anonymous.
For more information about cookies and web beacons please visit http://www.allaboutcookies.org/cookies/.
Third Party Websites
This Website may contain links to and advertisements for websites operated by third parties whose privacy practices may differ from those of Internet Order LLC. While we endeavor to associate only with reputable entities, Internet Order LLC cannot be responsible for the privacy practices of third party websites. We encourage you to check the privacy policies of all websites that you visit.
Minors
This Website is not intended for visitors who are under eighteen (18) years of age. Internet Order LLC does not knowingly solicit or collect information from individuals under the age of eighteen (18). If we determine that we have inadvertently collected PII from someone under eighteen (18), we will take reasonable steps to purge this information from our database. We encourage parents and guardians to spend time online with their children and to participate and monitor the Internet activities of their children.
Security
All collected information is stored in a technically and physically secure environment. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect PII (including Sensitive Information) off-line. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect our end users' PII, we cannot ensure or warrant the security of any information that you transmit to us, and you do so at your own risk.
Once we receive the transmission of your PII, we make reasonable efforts to ensure its security on our systems. Access to this information is strictly limited and not accessible to the public. All our end users' PII is restricted in our offices. Only personnel who need the information to perform a specific job (for example a customer service representative) are granted access to PII. Personnel not adhering to our policies are subject to disciplinary action. In compliance with applicable federal and state law, we shall notify you and any applicable regulatory agencies in the event that we learn of an information security breach with respect to your PII. You will be notified via e-mail in the event of such a breach. Please be advised that notice may be delayed in order to address the needs of law enforcement, determine the scope of network damage, and engage in remedial measures.
Changes to this Privacy Policy and Notification of Changes
Internet Order LLC reserves the right to change or update this Privacy Policy at any time by posting a clear and conspicuous notice on the Website explaining that we are changing our Privacy Policy. All Privacy Policy changes will take effect immediately upon their posting on the Website. Please check the Website periodically for any changes. Your continued use of the Website and/or acceptance of our e-mail communications following the posting of changes to this Privacy Policy will constitute your acceptance of any and all changes.
Changing or Deleting your PII
If the PII Internet Order LLC has received from you changes or you would like to revise such information, we will gladly correct or update any personal data you have previously provided to us. To request a change or update to your personal information, please send an e-mail to CustomerCare@PimsleurApproach.com or contact us at 866-204-7139. If you would like us to delete any PII that you have provided to us on our Website, please send your request to us at CustomerCare@PimsleurApproach.com and we will process your request, where possible, and subject to the terms and conditions of this Privacy Policy within a reasonable period of time after receipt.
Contacting the Website
If you have any questions about this Privacy Policy or the practices of Internet Order, LLC, please feel free to contact us at CustomerCare@PimsleurApproach.com, or via postal mail at:
Internet Order LLC
Attn: Privacy Officer
1600 JFK Boulevard
3rd Floor
Philadelphia, PA 19103
We want to communicate with you only if you want to hear from us. To opt out of receiving communications from Internet Order LLC: (1) e-mail "unsubscribe" to CustomerCare@PimsleurApproach.com or (2) make your request in person by contacting us at 866-204-7139.
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